Privacy Policy

Welcome to our website, https://vandebharatexpress.co.in/ (referred to as “we,” “us,” or “our”), an independent platform providing information about Vande Bharat Express train services. We value your privacy and are committed to protecting any information you may share while using our website.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. By accessing and using this site, you acknowledge and agree to the terms outlined in this policy. If you do not agree with any part of this Privacy Policy, please refrain from using the website.

Consent

By using our website, you agree to and consent to the terms of this Privacy Policy. Your continued use of the website signifies your acceptance of how we collect, use, and safeguard your information. If you do not agree with any part of this Privacy Policy, we advise you to discontinue using our website.

Information We Collect

When you interact with our website, we may collect certain personal information that you voluntarily provide. The specific details we collect and the reasons for collecting them will be clearly communicated at the point of request. If you contact us directly, we may collect additional details such as your name, email address, subject line, message content, and phone number (if required). If you register for an account, we may request your name, email address, subject, and message content. We ensure that all information collected is done transparently and is limited to what is necessary for providing our services.

How We Use Your Information

The information you provide is primarily used to respond to your inquiries and provide assistance regarding our services. Additionally, if you opt-in, we may use your details to send updates about promotions, newsletters, and other relevant notifications. We analyze user interactions to improve our website’s functionality and enhance the overall user experience. However, we do not share, sell, or disclose your personal information to third-party service providers, advertisers, or external organizations without your explicit consent. You also have the right to opt out of promotional emails and updates at any time.

How This Information Is Collected

We collect user information through various means, including direct user interactions, automated tracking technologies, and third-party integrations. Below is a detailed explanation of how this information is gathered:

1. Direct Submission by Users

Users may voluntarily provide personal information when interacting with our website in the following ways:

  • Contact Forms: When users fill out contact forms, we collect details such as name, email address, subject, and message content.
  • Newsletter Subscription: Users who subscribe to our newsletters provide their email addresses to receive updates, announcements, or promotional materials.
  • Account Registration: If account creation is available, we may request details such as name, email, and other relevant information to personalize the user experience.
  • Comments & Feedback: If users leave comments, reviews, or feedback on our website, the submitted information (including name, email, and message content) may be stored for reference.

2. Automated Information Collection (Cookies & Analytics)

We use automated technologies to collect technical and behavioral data to improve user experience, monitor website performance, and optimize content. These include:

  • Cookies: Small text files stored on a user’s device to enhance browsing experience, remember preferences, and provide personalized content. Users can manage or disable cookies through browser settings.
  • Log Files: Our servers automatically collect details such as IP addresses, browser types, operating systems, referring URLs, and timestamps whenever a user visits our website. This helps in analyzing visitor trends and improving site functionality.
  • Analytics Tools: We use third-party analytics services (such as Google Analytics) to track website traffic, visitor interactions, and user behavior. This data is aggregated and does not personally identify users.

3. Communication & Support Interactions

When users contact us via email, chat, or social media platforms, we collect details such as:

  • Email address and message content to respond effectively to inquiries.
  • Phone number (if provided) for support-related communication.
  • Any additional information the user voluntarily shares to assist with their request.

4. Third-Party Integrations & External Links

Our website may feature embedded content, advertisements, or links to external websites. These third-party services may collect information as per their privacy policies. Examples include:

  • Affiliate Links & Advertisements: Clicking on affiliate links or ads may redirect users to external websites that track interactions for commission or ad revenue purposes.
  • Embedded Media (Videos, Social Media Feeds, etc.): Some pages may include content from third-party platforms like YouTube, Twitter, or Instagram, which may collect user data independently.
  • Payment Gateways (if applicable): If users make purchases or donations, third-party payment processors handle sensitive financial data securely, adhering to their own privacy policies.

User Control & Consent

Users can manage how their data is collected and used by:

  • Adjusting browser settings to block or limit cookies.
  • Opting out of email subscriptions at any time.
  • Using privacy-focused browser extensions to control tracking scripts.

We are committed to ensuring transparency in how information is collected and used while respecting user privacy. Advertising networks, third-party links, cookies, analytics tools, social media platforms, and other external services have their own privacy policies governing data collection and usage. We do not have control over their data collection practices, and users are advised to review their privacy policies before sharing any personal information.

If you have any questions, concerns, or feedback regarding our Privacy Policy, please feel free to contact us using the details provided on our website.

Advertising & Third-Party Privacy Policies

Our website may display advertisements or contain links to third-party websites and services. These external platforms may collect user data independently based on their own privacy policies. Below is a detailed explanation of how this process works and what it means for users:

1. Advertising Partners & Their Privacy Policies

We may collaborate with third-party advertising networks to display relevant ads on our website. These advertising partners may use cookies, web beacons, or tracking technologies to collect non-personally identifiable information, such as:

  • Browser type and version
  • Device information
  • IP address and approximate location
  • Browsing behavior and interactions with ads

These details help advertisers deliver personalized advertisements based on user preferences. Each advertising network operates under its own privacy policy governing data collection and usage. We do not control or take responsibility for any privacy violations caused by third-party advertisers. Users are encouraged to review the privacy policies of our advertising partners to understand how their data is managed.

2. Third-Party Services & Privacy Practices

Our website may contain links to external websites, blogs, or services, including railway portals, booking platforms, and affiliate partners. When users click on these links, they may be redirected to third-party domains that operate under their own privacy policies and terms of service.

We do not control or take responsibility for the content, policies, or data-handling practices of these external platforms. Any information users provide to third-party websites is subject to their respective privacy policies. We strongly encourage users to review the privacy policies of any third-party service before sharing personal information or engaging in transactions.

When engaging with third-party websites, users should:

  • Read their privacy policies before providing any personal information.
  • Be aware that data collection practices may differ from our own.
  • Exercise caution when sharing sensitive details on external platforms.

3. Cookies & Tracking by Third Parties

Some third-party advertisers or partners may use cookies or similar tracking mechanisms to analyze user interactions. These technologies help:

  • Measure ad effectiveness and user engagement.
  • Track affiliate commissions for purchases made through referral links.
  • Display relevant advertisements based on browsing history.

Users can control how third-party cookies are handled by adjusting their browser settings or using privacy-focused extensions to block unwanted tracking. We do not have control over how third-party cookies and trackers operate, nor are we responsible for their data collection practices. Users are encouraged to review the privacy policies of these third-party services to understand how their data is collected, stored, and used.

If users wish to manage or disable cookies, they can do so through their browser settings. However, disabling cookies may affect their browsing experience and limit access to certain website features.

4. No Control Over External Policies

While we strive to partner with reputable advertisers and third-party services, we do not have control over how they handle user data. If users have concerns about data privacy on an external site, they should contact the respective platform directly or refer to their published privacy policies.

User Rights & Opt-Out Options

  • Users can disable cookies through browser settings to limit tracking.
  • Many advertising platforms allow users to opt out of personalized ads via the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI).
  • Users concerned about privacy can use ad blockers or private browsing modes to minimize data collection.

By using our website, users acknowledge that third-party advertisers and partners operate under their own privacy policies. Any interactions with these external services, including data collection, storage, and usage, are governed by their respective terms, and we hold no responsibility for their practices.

Children’s Privacy

We are committed to protecting children’s privacy online. Our website does not knowingly collect Personally Identifiable Information from children under the age of 13. If you believe a child has provided such information, please contact us, and we will take necessary steps to remove it. Users under 18 are advised to use this site under parental guidance.

How We Secure Your Information

We prioritize the security of your data and follow industry-standard security measures to protect your personal information. The data shared with us, including Personally Identifiable Information, is safeguarded through firewalls and access controls, ensuring that only authorized personnel can access it. These measures help prevent unauthorized access, loss, misuse, alteration, or destruction of your data.

While we take reasonable precautions to ensure data security, you acknowledge and agree that we cannot guarantee absolute protection against cyber threats. We shall not be held responsible for any unauthorized access, cybercrime activity, or data breaches that may occur beyond our control. Additionally, we are not liable for any financial, legal, business, reputational, or other losses resulting from security breaches or cyber-attacks affecting your data.

Contact Us

If you have any questions related to this Privacy Policy, you may contact us via our Contact Us page or email us directly at [email protected].

Changes to the Privacy Policy

[https://vandebharatexpress.co.in/] reserves the right to amend this Privacy Policy at any time. Any updates will be posted on this page, and continued use of our website after changes indicates acceptance of the revised policy.

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